PRIVACY POLICY
We Keep Your Information Private.
Protecting your privacy is important to us. We do not sell or exchange names or any other personally identifying information about our customers or guests.
We do not share, sell, rent or barter any identifiable personal information to any third party. We recognize how important your information is and have done our best to communicate our use of data collected not only within the site but to any extent we might further use it in the future. TRUSTe cannot cover future happenings we can only cover the site's current practices. We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site.
Security
The information that you enter with ProHealth, Inc is stored on our servers in a password-protected, personal account. To ensure maximum security, we use Secure Sockets Layer (SSL) technology and Thawte Site Encryptor, to provide secure communication over the Internet. The SSL is engaged during any interaction in which you enter personal information. All information is stored behind a secure computer firewall, a barrier that prevents outsiders from accessing our servers. To verify that you have a secure server connection, look for the locked padlock symbol at the bottom of your browser window or the HTMLS-code in the site connection identifier.
If you have questions or concerns regarding this statement:
ProHealth, Inc.
2040 Alameda Padre Serra, Suite #101
Santa Barbara, CA 93103 USA
Customer Service: 1 (800) 366-6056
International: 001.805.564.3064
Fax: 1 (805) 965-0042
E-mail: Click here to e-mail us.
FULL PRIVACY POLICY DETAILS
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Protecting your privacy is important to us. We do not sell or exchange names or any other personally identifying information about our customers or guests.
AlzheimerSupport.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this website has agreed to notify you of:
In this privacy statement we will notify you of:
- What personally identifiable information of yours or third-party personally identification is collected from you through the website.
- The organization collecting the information.
- How the information is used.
- With whom the information may be shared.
- What choices are available to you regarding collection, use, and distribution of the information.
- The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under AlzheimerSupport.com's control.
- How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should first contact
Customer Service - ProHealth Inc.
2040 Alameda Padre Serra
Suite 108
Santa Barbara, California 93103 USA
Or Customer Service include "privacy policy" line in the subject line.
If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://www.truste.org/users/users_watchdog.html
How We Collect Information On You, and Why We Collect It
Each computer is set up with a unique number called an "IP address." We use this number to help diagnose problems with our server and to administer our web site. Your IP address is used to gather broad demographic information, which we use to improve our site so that our users evolving needs are met. The IP address is in no way linked to the user's personally identifiable information.
We use "cookies" which are small text files that are stored on your hard drive, which is a standard in Internet activity. Cookies contain information about you and your preferences. They allow us to deliver content, specific to your interests, and allow us to save your password so you don't have to re-enter it each time you visit our site. They also allow us to keep track of items in your shopping cart for checkout.
If you choose not to accept cookies in your browser you will still be able to access all functional areas of the site, however, you will not be able to purchase products using our online store.
Our site's shopping cart requires a user to provide billing information (like your name and credit card number) and shipping information (like your address and zip code). Billing information is used to bill your credit card for purchases made on our site. A third party intermediary is used to process credit card transactions. Customers credit card information is forwarded to this third party solely for the purpose of processing the credit card transaction.
In addition, during checkout users have the option of receiving our newsletter. Users may "opt-out" (choose not to) of receiving future mailings; see the choice/opt-out section below.
We use the collected data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
Our Refer- a - friend program allows customers to refer friends to our web site and receive a $10 credit towards there next purchase. Information (i.e. email, name, zip code and phone number) is required to credit and track customers. This information is used to send a one time email to your friend. Friend's emails are not kept or used for any other purpose.
Third-Party Relationships
AlzheimerSupport.com has a relationship with outside parties in order to provide management of our email lists and various services for AlzheimerSupport.com's users. AlzheimerSupport.com does not share any personally identifiable information with any third party. This third party gathers customers email address as well as areas of interest. All information gathered by this third party is used strictly for the purpose of mailing requested emails.
A third party intermediary is used to process credit card transactions. Customers credit card information is forwarded to this third party solely for the purpose of processing the credit card transaction.
Lastly, a third party is used to manage our affiliates. Customers who wish to be an affiliate with AlzheimerSupport.com will register with this third party. Information such as company name, website, address, and banking information is collected and used for the purpose of tracking sales and paying commission for each affiliate. When an affiliate signs up for our affiliate program they will be directed to our this third party's site. Please note that when you click on one of these links, you are clicking to another website. We encourage you to read the privacy statements of these linked sites as their privacy practices may differ from ours.
Your Account
When you place an order, we will ask you to set up an account which includes your e-mail address, password, name, mailing address, phone number credit card number and expiration date, as well as certain other information when you order products. Using your account information, we may send you communications that we believe are relevant to you, including renewal reminders, newsletters and informational emails. If you prefer not to receive optional emails or other communications from us, you may call the following telephone number and talk to someone in member services requesting to opt-out:
1-800-366-6056
General Statement On Sharing Data
AlzheimerSupport.com does not share, sell, rent or barter any identifiable personal information to any third party without your permission. We recognize how important your information is and have done our best to communicate our use of data collected not only within the site but to any extent we might further use it in the future. TRUSTe cannot cover future happenings we can only cover the site's current practices. We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site.
Public Forums
This site contains chat rooms and message boards. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information.
Security
The information that you enter at ImmuneSupport.com is stored on our servers in a password-protected, personal account. To ensure maximum security, ImmuneSupport.com uses Secure Sockets Layer (SSL) technology and Thawte Site Encryptor, to provide secure communication over the Internet. The SSL is engaged during any interaction in which you enter personal information. All information is stored behind a secure computer firewall, a barrier that prevents outsiders from accessing our servers. To verify that you have a secure server connection, look for the locked padlock symbol at the bottom of your browser window or the HTMLS-code in the site connection identifier.
Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Web sites often place cookies on your browser to identify return users, which allows for enhanced personalization. ImmuneSupport.com only uses cookies to track page visits for statistical purposes. With your permission, we may utilize cookies to ensure that we deliver relevant information that you have requested. We never use cookies to cross-reference identifying data and we never provide a third party access to ImmuneSupport.com cookie information. Most Web browsers accept cookies automatically. If you would like to disable this function, you must do so by changing the cookie profile in your Web browser.
Business Transfers
The information that you provide us is an asset of ImmuneSupport.com. If ImmuneSupport.com, or all or substantially all of its assets, is acquired, then your information will be one of the assets transferred in the acquisition.
Choice/Opt-Out and Correct/Update
Our site provides the users the opportunity to opt-out of receiving communications from us at time of registration. This site gives users the following options for removing your information from our database to not receive future communications or to no longer receive our service. The user can also correct and update their information by utilizing the following options.
- You can
Click here to unsubscribe.
- You can send Email US Here.
- You can send mail to the following postal address:
2040 Alameda Padre Serra Suite 101
Santa Barbara, CA. 93103
- You can call the following telephone number and talk to someone in member services requesting to opt-out:
1-800-366-6056
Notification of Changes
We will notify you directly if there is a material change in our privacy practices. We will take commercially reasonable measures to obtain written or active e-mail consent from the user if AlzheimerSupport.com is going to be using the information collected from the user in a manner different from that stated at the time of collection. We will also post the changes in our privacy statement 30 days prior to a change.
Your privacy is important, so we'd like to explain what information we collect when you visit ImmuneSupport.com (http://www.ImmuneSupport.com), why we collect it and how it is used. We'd also like to explain your options to access and control your information, our data security practices and other matters. This Policy is governed by our Terms of Service.
THE PRIVACYBOT TRUSTMARK
We have registered with PrivacyBot.com, an independent privacy seal program. We display the PrivacyBot Trustmark to show our commitment to good privacy practices. Click the Trustmark to see our standing with PrivacyBot.
SPECIAL NOTE ABOUT CHILDREN
This Site is not intended for children, especially kids under 13. Children may use this Site only with the direct supervision of their parent.
WHAT INFORMATION DO WE COLLECT FROM YOU? WHY?
We May Collect Information Needed to Contact You Later:
If we collect personal contact information (as described below), you may not later be able to access, modify or remove it from our system. You may choose simply not to provide personal contact information by opting-out at the point of collection.
We May Collect Your Name, Address and Phone Number. When you use our Site, we may request your name, street address, telephone number or other "real world" contact information.
This information does not inherently reveal and will not be linked to you personally. We use this information to complete and support the immediate activity requested, administer and run the Site, customize and personalize content to your request, improve the Site for everyone, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
We May Collect Your Email Address. We may request your email address, or other information needed to contact you online. This information does not necessarily reveal who you are and we will not link it to your personal identity. We use it to complete and support the immediate activity requested, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
We May Collect Other Kinds of Information from You:
When you use our Site, we may collect personal information about you described below. You may not later be able to access, modify or remove the information. You may choose simply not to provide actively gathered information by opting-out at the point of collection.
We May Collect Purchase Information. We may collect information resulting from a specific purchase you make, such as payment method and credit card numbers, associated with your personal identity. We use this information to complete and support the immediate activity requested, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
We May Collect Information About Your Finances. We may collect information about your financial account status, purchase and payment history and other financial data to help establish a financial status for your on-screen persona. This information will not reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
We May Collect Navigation and Clickstream Data. As you browse our Site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to support the Site's business purposes, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
CERTAIN EXCEPTIONAL DISCLOSURES
We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
WHAT ARE COOKIES? WHY DO WE USE THEM?
Cookies are small files stored by your browser in your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. We mostly use "session cookies" that are automatically deleted after each visit. Cookies from our Site can't be read by other sites. Most browsers will accept cookies until you change browser settings to refuse them.
HOW DO WE PROTECT INFORMATION WE COLLECT?
We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.
HOW LONG DO WE KEEP USER INFORMATION?
We generally keep user data on our server or in our archives for about one hundred eighty (180) days. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.
Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
YOUR CONSENT TO THIS POLICY
By using our Site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Policy provision. We may change our Policy by posting a new version on our Site.
LEGAL DISCLAIMER
This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Policy is governed by California law, excluding conflicts of law principles. Any legal actions against us must be commenced in California within one year after the claim arose, or be barred.
Further Questions
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:
AlzheimerSupport.com
2040 Alameda Padre Serra Suite 101
Santa Barbara, CA. 93103
Or Email US include "privacy policy" line in the subject line.
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